Frequently Asked Questions

The online letter is a service that we have developed to allow you to send a letter from home without having to go to the post office.

To send your letter, you just have to upload your letter already written on our platform or use our writing software. Once you have chosen the printing options and the recipient(s), all you have to do is proceed with the secure payment and we will take care of printing and distributing it in exactly the same conditions as a standard letter.

Simple sending : The simple sending is characterized by a classic sending mode with a delivery time between 1 to 3 days.

Registered mail with acknowledgement of receipt : Registered mail with acknowledgement of receipt is a specialized method of sending which allows the sender of a mail to receive a proof of receipt signed by the recipient.

On Lettersify you can import your letters already written and ready to be sent in .PDF format. We will inform you when other formats are available.

If you see a debit with the word Lettersify.com on your account statement, it is undoubtedly because you have subscribed to our services. To get more information about your Lettersify subscription, you can consult the General Conditions of your subscription or contact a Lettersify consultant.

The cancellation of your Lettersify subscription is completely free and instantaneous, just go to our cancellation page and follow the instructions. You will only need to indicate the email address used when you subscribed to your subscription to terminate it.

Lettersify provides a support service that will help you or answer your questions about Lettersify services. You can contact the Lettersify advisors from Monday to Saturday from 8 A.M. to 8 P.M. A Lettersify advisor will get back to you within 24 hours of your contact.

You can reach the Lettersify advisors by email at [email protected], via the form on this page or by phone at +44 2 033 180 625 from Monday to Saturday from 8 A.M. to 8 P.M.